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How to compile a questionnaire and use the answers

A good questionnaire can be a very powerful tool. Not only does it allow you to find out what your customers think about a number of topics and areas relating to your business but it’s also a great way to

Caroline Fraser-Wilson October 1, 2014 business, customer service No Comments Read more

Researching for message consistency

I have this phrase that springs to mind every time I have to undertake something new, it was drummed into me at an early age you see, and I have never forgotten it – ‘proper preparation prevents poor performance’ –

Caroline Fraser-Wilson May 22, 2014 business, marketing No Comments Read more

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