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Customer Service | Debut Marketing

What’s your business’ secret weapon?


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Where has this week gone?  I can’t believe it’s that time again when I sit down with a cuppa and my ear plugs ready to pen the next installment of the Début Marketing blog… Anyway, in keeping with the “trends”

How does your customer service rate?


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When I think ‘Customer Services’ I am immediately consumed by horrible memories of queuing. Be it on the end of the phone with some one hit wonder playing on repeat in an attempt to soothe my mood, or whilst standing

New Marketing, or is it?


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I had a thought provoking conversation at a networking meeting a little while ago. I was told by an attendee that in web 2.0, marketing was unneccessary – customer service was the new marketing. Well, there are a number of comments