Marketing to New and Existing Customers

Existing Customers vs New Customers…the pros and pros! Customers are the lifeblood of all businesses. No matter what industry you are in and no matter what type of product and service you offer, you need customers to keep your business

How to personalise an online customer experience

Whilst the act of physically shopping is still often regarded as a pastime reserved for “ladies who lunch” as they are perceived to have more disposable time than the 9-5 grafters amongst us and can ponder on all the

Marketing – the old fashioned way.

“If you want something done – do it yourself” There is an element of truth behind this statement and some may argue even method in its madness. In the day and age where there is an app for almost everything

How to use your customers as part of your Marketing Team

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There are so many cliched phrases about size; size doesn’t matter, the bigger the better, small is beautiful; that sort of thing, and for the most part when it comes to marketing size doesn’t matter. You can have a marketing

What’s your business’ secret weapon?

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Where has this week gone? I can’t believe it’s that time again when I sit down with a cuppa and my ear plugs ready to pen the next installment of the Début Marketing blog… Anyway, in keeping with the “trends”

How does your customer service rate?

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When I think ‘Customer Services’ I am immediately consumed by horrible memories of queuing. Be it on the end of the phone with some one hit wonder playing on repeat in an attempt to soothe my mood, or whilst standing